Door-to-door representatives asking residents if they could check their water, claiming Port Colborne had an issue with chemicals, are not associated with the city, a posting on the municipality’s website said.
It said representatives from “Home Water” were going door-to-door on Sunday.
“Our water is maintained to the provincial water standards,” the city said.
The post also said provisions regulating door-to-door sales came into effect on March 1 of this year. The restrictions were enacted as part of the Putting Consumers First Act, which, among other things, specifies that certain products and services can no longer be offered or sold at your home unless you initiate the transaction.
Restricted products and services include furnaces, air conditioners, cleaners or purifiers, water heaters, water treatment devices, purifiers, filters or softeners, duct cleaning services and bundles of any these goods and services.
It also said all city employees carry city-issued photo ID, will drive a clearly marked city vehicle, will be wearing city clothing and rarely request to enter your home without a prior appointment. If in doubt, call the city at 905-835-2900 to verify a request you have received.
The city said if you ask a salesperson to leave, they must leave right away. If you feel unsafe, call police.
Should any resident feel uncomfortable with a marketer’s sales approach, they should contact the Ministry of Government and Consumer Services at 1-800-889-9768 or www.sse.gov.on.ca/mcs/en/pages/default.aspx.
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